A 50% non-refundable deposit is required up front to secure your date. With a minimum of 30 days notice, you can change your date without incurring any date change fees. If you or a household member are a positive Covid case and your event is affected, you can transfer your event to the next preferred available date or any other date within 12 months of the original event date.
A 20% bond via credit card or debit card is required on all hire equipment and is payable in full 7 days prior to your event. If the equipment is returned to us in good condition, the bond will be refunded to the credit/debit card and will show in your account within 10 working days. No cash bonds accepted.
If equipment is returned: with minor wear/tear, with evidence of prohibited items, or is excessively messy (as deemed by The Good Party Co), your bond will be retained. If equipment has suffered permanent damage, you may be liable for full replacement cost. Please read and make yourself familiar with our rental contract terms & conditions in full before submitting a booking.