Privacy Policy

Effective from: 5.5.2025

The Good Party Co

Website: www.thegoodpartyco.co.nz

1. Introduction

At The Good Party Co, your privacy matters. We are committed to protecting the personal information of our customers, website visitors, and anyone who interacts with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020 (NZ) and the guidance provided by the Office of the Privacy Commissioner.

2. What Information We Collect

We may collect and hold personal information including (but not limited to):
- Your name
- Contact details (e.g., phone number, email address, physical address)
- Event details (e.g., location, dates, preferences)
- Billing or payment information
- Social media handles (if you contact us via Instagram, Facebook, etc.)
- Information submitted via our website or online booking forms

3. How We Collect Your Information

We collect personal information in the following ways:
- When you book our services (online, email, or phone)
- When you contact us through our website or social media platforms
- When you sign up for a newsletter, promotion, or event
- When you engage with our content or enter competitions
We may also collect information from publicly available sources or third parties (with your consent).

4. Why We Collect Your Information

We collect your personal information to:
- Provide and deliver our party hire services
- Manage bookings and communicate with you
- Respond to your inquiries
- Process payments
- Improve our services and customer experience
- Send you updates, offers, and relevant marketing (only if you’ve opted in)
- Meet legal or regulatory obligations

5. Storage and Protection of Your Information

We take reasonable steps to ensure your personal information is stored securely and protected against unauthorised access, loss, misuse, or disclosure. This includes:
- Secure databases and platforms
- Password protection
- Limiting access to authorised personnel only
We only keep your information for as long as it's needed for business or legal purposes.

6. Sharing Your Information

We may share your personal information with:
- Trusted service providers (e.g., payment gateways, marketing platforms)
- Delivery partners or team members involved in your booking
- Legal or regulatory bodies if required by law
We will never sell your personal information to third parties.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if you believe it's inaccurate or outdated. To do so, please email us at:
📧 letsparty@thegoodparty.co.nz
We will respond to access and correction requests within a reasonable timeframe.

8. Cookies and Website Analytics

Our website may use cookies or third-party analytics tools (e.g., Google Analytics) to understand how visitors use our site and improve our services. You can adjust your browser settings to refuse cookies or alert you when they're being used.

9. Marketing and Communications

If you’ve opted in to receive marketing from us, we may send you occasional emails about new services, promotions, or helpful tips. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about how your personal information is being handled, please get in touch.

The Good Party Co
📧 Email: letsparty@thegoodparty.co.nz
📍 Address: 17b Andromeda cres
🌐 Website: www.thegoodpartyco.nz

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner:
📞 0800 803 909
🌐 www.privacy.org.nz